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Key Companionway, LLC is committed to providing users of www.yourkeycompanion.com services with a secure Web environment.
COLLECTING INFORMATION
This section provides an overview of the kinds of personal information we ask for and how we use it. Details of these practices can be found following the overview:
Ordering products and services on Key Companionway, LLC website
You can request products or services from Key Companionway, LLC by phone, fax, email, or the online request form. In some cases, you also have the option of requesting and paying for the service entirely online. The request form asks for personal information that identifies who you are, such as your name, email address, and shipping address, as well as financial information, such as your credit card number and the card's expiration date.
Participating in surveys
We may give you the opportunity to participate in a survey online or by email to help us adapt our services to the expressed needs of customers. If you decide to accept, we may ask for demographic information, such as your age and ZIP code, but typically we will ask for no personal information, such as your name and email address.
Sending gifts to others
When you use Key Companionway, LLC services to send a gift to someone else, we ask you to give us the necessary personal information of the recipient so that we can fulfill your request. You can remit payment up front or be billed by Key Companionway, LLC on behalf of the company we receive services from depending on the company’s policy. Some vendors prefer to be paid directly or at the time of services.
Sending us email
When you contact us by email, we automatically receive your email address, as well as any contact information that is included in the signature at the bottom of the email.
HOW WE COLLECT INFORMATION
All the information we collect is owned by Key Companionway, LLC. We capture and store information from the Web site in the following ways:
Session IDs/Log Files
Like most websites we automatically gather certain types of information and store it in log files each time you visit. The system retains the information only for the duration of the session, and your individual identity remains anonymous unless you place an order.
Session information includes Internet protocol (IP) addresses, the type of Web browser you use, your Internet service provider, your computer's operating system, a date/time stamp for your visit.
We can use this information to analyze trends, administer the site, track users' movements around the site, and gather aggregated information about our user base as a whole.
Third Party Advertisers
We do not accept advertisements from third party advertisers on the Key Companionway, LLC website.
HOW WE USE INFORMATION
In order to provide services Key Companionway, LLC, coordinates with a network of product and service providers around the world to arrange special discounts and preferred status for Key Companionway, LLC clients.
Clients who are interested in a product or service call, fax, email us, or complete the online request form. During the request process, we may ask you to provide your name, address, email, phone number, and/or other personal information that identifies who you are. We use this information to communicate in the following ways.
Customer service
As needed, we communicate with you to reply to your questions and provide the services you ask for.
Special offers and updates
Occasionally, we communicate information on products, services, special offers, and promotions. Out of respect for your privacy, we give you the option not to receive these types of communications. (Please see the section below entitled, "Opting out.")
Service-related announcements
We may send you an email announcement related to our services.
WHEN WE SHARE INFORMATION
The following explains the types of information we share with others, and who these other parties are:
HOW WE ENSURE SECURITY
We follow the latest industry standards to protect any information you submit to us, both during transmission and after we receive it. In general, we strive to use every industry standard to protect your personal information.
WHAT HAPPENS DURING A BUSINESS TRANSITION
If Key Companionway, LLC should go through a business transition, such as a merger, acquisition, or sale of all or part of its assets, it is likely that your personal information will be transferred as part of the agreement. We may also share information about our customers in the aggregate during negotiations relating to a business transition, but your identity will remain anonymous.
HOW WE MAKE CHANGES TO OUR PRIVACY POLICY
We reserve the right to modify our privacy policy at any time. If we make material changes to this policy, we will notify you by email, if we have your email address, and post a notice on Key Companionway, LLC website at www.yourkeycompanion.com
HOW YOU CAN REACH US
Customer satisfaction is extremely important to us. If you have any questions or suggestions about our privacy policy, please don't hesitate to contact us in one of the following ways:
1823 Powell Road
Richmond, VA 23224 TE
Telephone: 804-263-0409
Emali: keycompanionway@gmail.com
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